At Vi Luxus, protecting your privacy is as important to us as crafting beautiful, responsible jewellery. We are fully committed to handling your personal information with transparency, integrity, and respect.

When you shop with us, join our mailing list, or get in touch, we may collect basic personal details such as your name, email address, delivery address, and payment information. We use this information solely to fulfil your orders, improve your experience, and provide updates you’ve asked to receive.

We will never sell, trade, or share your data with third parties for marketing purposes. Any third-party services we use (such as payment gateways and delivery providers) are trusted partners who adhere to strict privacy and data protection standards.

You’re in control of your data. You can update your preferences, request a copy of the personal information we hold, or ask for it to be deleted at any time — simply email us at hello@viluxus.com and we’ll be happy to assist.

We may occasionally update this policy to reflect changes in our practices or to comply with evolving regulations. When we do, we’ll make sure it’s clear and accessible — no jargon, no surprises.

At Vi Luxus, we believe that privacy is part of the promise — to honour your trust and protect what matters most.